28 January 2010

Apple turn sour into Lemon...




Good news tomorrow can get back my imac.The BAD news is the problem is there ... According to the apple service centre another apple repesentative will call me in 3 weeks regarding this case and they will help me to solve this problem. That mean i will have to make another visit to the repair center, but then why can not just change a new one for me? Its not fun to back up all my data and carry the imac over 10kg ++ to the shop/repair center and back home. Wasted my time and cost of travelling.

History of the my imac:

09/12/2009- buy imac from Mac City

23/12/2009- notice the yellowish color on the bottom right side of the screen

25/12/2009- send back imac to mac city

09/01/2010- get back imac from mac city- still have the problem(reason i get from Mac City-its normal on these 21.5 inch new imac, the apple malaysia would not guarantee this problem will not happen if change new imac for me, so they only change my current lcd, they told me to call 1-800-803-636 to settle the problem. Useless retailer cant even help me solve the problem, in the end i need to settle the problem myself, really regret buy from this shop. When they want your money they say everything also can, after get ur money u have to settle problem urself)

13/01/2010- call 1-800 803-638 apple malaysia support to complaint regarding this matter, after half an hour troubleshoot on the phone, they ask me send to KLCC Machine for repair.

17/01/2010- send imac to KLCC Machines

20/01/2010- KLCC Machines email me and acknowledge about this problem and they said will change the LCD again for me.

28/01/2010- Get call from KLCC Machine and told me the problem still there after replace new LCD. A representative will call me in 3 weeks time to help me settle the problem, however i can get back the imac from GARDEN Machine the next day.

On total days i own imac 50 days, 26 days sitting at the repair center. 24 days sitting on my table.

2 comments:

Sim said...

Alamak, so you have not used your iMac at all? That is a lot of money wasted not being able to use it!

fook said...

Sim:i own the imac 50 days, 26 days in repair, 24 days in my room. wasted money and time i send to repair